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returns
Easy returns are great but avoiding a return is better. Be sure to email us at info@bond-eye.com.au or start a chat - we're happy to help you!
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return policy
No changes can be made to your return request once you have posted your return. Any changes MUST be requested with our Customer Care team prior to you shipping your return.
All returned items must be received back to us in original condition - unworn, unwashed, with all tags / hygienic stickers still attached.
Please allow 4-6 business days for our returns department to process your return.
We offer free return shipping on all returns opting for a Store Credit (gift card) or Exchange.
Any returns opting for a refund will have the $11.95 handling fee deducted from their refund, to cover the cost of postage.
Original shipping costs are not refundable.
There are no returns on items marked as “FINAL SALE,” items purchased with a discount code of 25% or more and items purchased during a flash sale of 25% or more, unless faulty.
Please note, headbands + scrunchies are also classified as final sale items.